SUOSDEI GROUPS take care and conduct: Code of business conducts, and cooperate social responsibility
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Shipping
Contact supplier to negotiate shipping details
Enjoy On-time Dispatch Guarantee
email: we@suosdei.com / +855 (0)12457755
You can mini orders
You can mini order for products such as sacha inchi oil and honey for 250ml or agri-fruits, sacha inchi powder, and other agricultural products for 1kg to check the quality, but prices are a little more expensive for mini orders. Suosdei Groups would like to emphasize that prices are different for mini orders and bulk orders, but the quality is 100% the same. If the quality is not the same per this claim, Suosdei Groups will refund 100% (Suosdei Groups has the slogan that to sell products that you trust, life is better).
Payments
Payments in Suosdei Groups
Enjoy secure payment with ABA BANK; SUOSDEI GROUPS has signed an agreement with ABA BANK to pay for this item on www.suosdei.com on June 23, 2023
Returns & Refunds
Refund policy
If SUOSDEI GROUPS delivers the goods to the customer longer than the agreed time and exceeds five days, the customer can claim a 100% refund.
In case the customer has already paid, but all the products are out of stock, SUOSDEI GROUPS will refund 100%, and to prevent this from happening, please contact SUOSDEI GROUPS in advance via email: we@suosdei.com / 012457755
If SUOSDEI GROUPS sends goods different from the customer’s order, SUOSDEI GROUPS will correctly re-send the goods to the customer according to the customer’s order. But if the customer changes not to accept the goods, SUOSDEI GROUPS requests that please send the goods back to SUOSDEI GROUPS, and pay 100% of the delivery fee. When the goods arrive at the SUOSDEI GROUPS office, SUOSDEI GROUPS staff will check for any damage to the goods. If there is no damage, SUOSDEI GROUPS will transfer 100% of the full amount, but if it is damaged, SUOSDEI GROUPS will deduct the payment according to the actual damage.
SUOSDEI GROUPS will transfer money to the customer immediately, but in fact, it may take some time depending on the partner bank ABA BANK that has signed the agreement for payment via the website: www.suosdei.com